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I would like to report a product failure or malfunction.

For inquiries regarding product failures or malfunctions, please review the information below before contacting your point of purchase.

For inquiries regarding product failures or malfunctions, please review the information
below before contacting your point of purchase.

 Please Have the Following Information Ready
・SANYO DENKI product model number
・Lot number or serial number
・Description of the problem or malfunction

*Note: SANYO DENKI sells industrial products only, such as motors, cooling fans, and    
               uninterruptible power supplies (UPSs). We do not handle household appliances.
               Please make sure that your inquiry concerns a SANYO DENKI industrial product.

If you are unsure where the product was purchased
Please contact the SANYO DENKI Product Inquiry Desk.
Tel: +81-268-38-8174

* Note: We can respond only to inquiries regarding standard products listed in our catalogs.
               For customized products, please contact the manufacturer of the equipment in 
               which the product is installed.